Privacy Policy

Last Updated: March 1, 2025

Introduction

Welcome to The PBX Experience. We are committed to protecting your privacy and ensuring that your personal information is handled securely. This privacy policy explains how we collect, use, disclose, and manage your information when you visit our website or use our photo booth and event services.

By using The PBX Experience website (the “Site”), desktop and mobile applications, and related services, you agree to the practices described in this policy.

Types of Information Collected

When you use our website or book our photo booth services, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Event Details: Event type, date, location, and estimated number of guests.
• Photo Booth Usage Data: Photos taken at the event, which may include images of individuals using the booth.
• Preferences & Special Requests: Custom backdrops, props, and service add-ons.
• Feedback & Reviews: Information shared through third-party platforms such as Google, Yelp, or social media.

Methods of Collection

We collect personal information in the following ways:

• Direct Input: When you fill out forms, request a quote, or contact us via phone or email.
• Event Participation: Photos taken at events that may include you or other guests.
• Third-Party Platforms: Feedback and interactions on Google, Yelp, Facebook, and other platforms.

Purpose of Collection

We collect and use personal information for the following purposes:

• Service Provision: To provide and operate our photo booth services at events.
• Communication: To respond to inquiries, send confirmations, and provide customer support.
• Marketing and Promotions: With your consent, we may send promotional offers, updates, and event-related information. You may opt out of these communications at any time.
• Customization: To enhance the event experience with personalized backdrops, props, and branding options.

Data Sharing

We do not sell your personal data. However, we may share information under the following circumstances:

• Third-Party Service Providers: We may engage vendors such as event organizers, print labs, and cloud storage providers to assist in delivering our services.
• Legal and Compliance: We may disclose personal information if required by law, regulation, or legal process.

We take privacy seriously and only share information as necessary to provide our services.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

To protect your information, we implement security measures to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure.

User Rights

If you are a resident of Florida or other applicable jurisdictions, you have rights under state and federal privacy laws, including:

• Right to Know: You may request information about the data we collect and how it is used.
• Right to Correct: You may request corrections to inaccurate personal information.
• Right to Restrict: You may limit how we use your data.
• Right to Delete: You may request the deletion of personal data, subject to legal exceptions.
• Right to Opt-Out: You may opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and gather usage data. You can manage cookie preferences through your browser settings.

Do Not Track Policy

Your web browser may offer a “Do Not Track” option. At this time, we do not respond to these signals.

Children’s Privacy

Our services are not intended for individuals under 13 years of age. If we become aware of any personal data collected from a child under 13 without parental consent, we will take immediate steps to delete such information.

Marketing and CAN-SPAM Compliance

We collect email addresses to:

• Send event details, confirmations, and updates.
• Respond to inquiries and process bookings.
• Provide service-related updates and promotional offers.

To unsubscribe from marketing emails, follow the instructions in the email or contact us directly.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date. We encourage users to review this policy periodically.

Contact Information

For any questions regarding this privacy policy or to exercise your privacy rights, please contact us at:

The PBX Experience
Sarasota, Florida
Email: info@thepbxexperience.com
Phone: (941) 600-5752